Immediate Response First Aid

Workplace First Aid Requirements by Industry Australia 2026 | Complete Employer Guide

🏭 Workplace First Aid Requirements by Industry

Australia 2026 β€” The complete employer guide to first aid obligations under the Work Health and Safety Act. Know exactly which courses your industry requires, how many first aiders you need, and the penalties for non-compliance.

βœ… Safe Work Australia Compliant πŸ“‹ All States & Territories πŸ”„ Updated February 2026 βš–οΈ Legal Requirements Covered RTO 32154 β€” IRFA
⚠️ Legal Reminder: Under the Work Health and Safety Act 2011 (Commonwealth) and equivalent state legislation, all Australian employers have a legal duty to provide adequate first aid equipment and facilities, and ensure workers have access to trained first aiders. Failure to comply can result in significant fines and prosecution. This guide is for informational purposes β€” always refer to your state’s WHS regulator for specific obligations.

1. National Framework β€” WHS First Aid Requirements

The Work Health and Safety (WHS) Regulations 2011 (and equivalent state legislation) require every Person Conducting a Business or Undertaking (PCBU) in Australia to provide first aid resources appropriate to the nature of their work and workplace.

The baseline obligations for ALL Australian employers are:

  • Provide and maintain first aid equipment appropriate to the workplace hazards
  • Ensure workers have access to a trained first aider at all times during work hours
  • Provide or arrange access to emergency services
  • Review first aid arrangements as part of the WHS management system

Safe Work Australia’s Code of Practice β€” First Aid in the Workplace provides detailed guidance on how to meet these obligations. While codes of practice are not law, they represent the standard expected by WHS regulators when assessing compliance.

1:50
Low-risk workplace ratio (1 first aider per 50 workers)
1:25
High-risk workplace ratio (1 first aider per 25 workers)
3 yrs
HLTAID011 certificate validity (CPR component annual renewal)
1 yr
HLTAID009 CPR-only certificate validity

The key nationally accredited first aid qualifications applicable to Australian workplaces are:

  • HLTAID009 β€” Provide Cardiopulmonary Resuscitation (CPR): Annual renewal. Required where full first aid is not mandated.
  • HLTAID011 β€” Provide First Aid: 3-year certificate. The standard requirement for designated workplace first aiders across most industries.
  • HLTAID012 β€” Provide First Aid in an Education and Care Setting: 3-year certificate. Mandatory for childcare, OOSH, and early education services under ACEQA standards.
  • HLTAID013 β€” Provide First Aid in Remote Situations: For remote workplaces more than 4 hours from emergency services.
  • HLTAID014 β€” Provide Advanced First Aid: For designated first aid officers in higher-risk environments.
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2. Construction & Trades

Construction is classified as a high-risk workplace under WHS legislation, attracting the most stringent first aid requirements of any industry. The Work Health and Safety Regulation 2011, combined with Safe Work Australia’s Construction Code of Practice, mandates comprehensive first aid provisions on all sites.

πŸ§‘β€βš•οΈ First Aider RatioMinimum 1 trained first aider per 25 workers on site at all times during work hours.
πŸ“‹ Minimum QualificationHLTAID011 β€” Provide First Aid (3 years). Senior sites may require HLTAID014 Advanced.
πŸš‘ CPR RenewalHLTAID009 CPR component must be renewed annually, even for HLTAID011 holders.
πŸ“¦ EquipmentFully stocked Class C workplace first aid kit on site. Eye wash station for chemical exposure areas.

Additional requirements for construction sites:

  • Working at Heights: Enhanced first aid provisions; first aider must be present on site, not just accessible
  • Confined Space Entry: Standby first aider required at point of entry
  • Remote or Rural Sites: HLTAID013 Remote First Aid may be required if >4 hours from hospital
  • Demolition: At least one first aider per shift regardless of crew size
REQUIRED: HLTAID011 REQUIRED: HLTAID009 (Annual) RECOMMENDED: HLTAID014 REMOTE SITES: HLTAID013
⚠️ Queensland Penalty (WHSQ): Failure to provide adequate first aid in a construction workplace β€” up to $50,000 for an individual and $250,000 for a corporation under the WHS Act 2011 (Qld).

Relevant Authority: Workplace Health and Safety Queensland (WHSQ) | Safe Work Australia Code of Practice

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3. Childcare & Early Education

Childcare and early education services in Australia are regulated by the Australian Children’s Education and Care Quality Authority (ACECQA) under the Education and Care Services National Law Act 2010 and National Quality Standard (NQS). First aid requirements are among the most clearly defined and strictly enforced of any Australian industry.

πŸ“‹ Mandatory QualificationHLTAID012 β€” Provide First Aid in an Education and Care Setting. Not HLTAID011 β€” the specific childcare course is legally required.
πŸ‘₯ Coverage RequirementAt least one HLTAID012 qualified staff member must be present at all times when children are in care β€” including during excursions.
πŸ”„ Renewal FrequencyHLTAID012 every 3 years. CPR (HLTAID009) component must be renewed annually.
βš•οΈ Additional TrainingAsthma and anaphylaxis management training also required under NQS for all staff supervising children.

ACECQA specifically requires:

  • Current approved first aid qualification (HLTAID012 or equivalent recognised by ACECQA)
  • Current anaphylaxis management training
  • Current emergency asthma management training
  • At least one qualified person present at ALL times (including nap times, excursions, outdoor play)
  • Records of staff first aid qualifications maintained and available for inspection
REQUIRED: HLTAID012 (ACECQA Mandatory) REQUIRED: HLTAID009 CPR Annual REQUIRED: Anaphylaxis Training REQUIRED: Asthma Management
⚠️ ACECQA Penalty: Operating an education and care service without meeting first aid requirements β€” service licence suspension or cancellation. Individual penalties up to $22,000 under the Education and Care Services National Law.

IRFA’s HLTAID012 Brisbane course ($95) is fully ACECQA compliant and includes infant CPR, paediatric anaphylaxis, and asthma management β€” everything required in one session. Book HLTAID012 in Brisbane β†’

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4. Hospitality & Food Service

Hospitality workplaces β€” restaurants, cafes, hotels, bars, catering operations, and event venues β€” are classified as medium-risk environments under WHS guidelines, with hazards including burns, cuts, slips, alcohol-related incidents, and food allergy reactions.

πŸ§‘β€βš•οΈ Minimum Ratio1 trained first aider per 50 workers for standard hospitality venues. Event venues with large public attendance may require higher ratios.
πŸ“‹ QualificationHLTAID011 β€” Provide First Aid recommended as minimum. HLTAID009 CPR only not sufficient as sole first aid provision.
πŸ₯œ AnaphylaxisGiven high rates of food allergy emergencies in hospitality, anaphylaxis training and access to an EpiPen is strongly recommended for all venues.
πŸŽͺ EventsLarge-scale events require a dedicated first aid post. St John Ambulance guidelines suggest 1 first aider per 500 attendees minimum.
REQUIRED: HLTAID011 REQUIRED: HLTAID009 Annual RECOMMENDED: Anaphylaxis Management
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5. Healthcare & Allied Health

Healthcare workplaces including hospitals, medical centres, dental practices, physiotherapy clinics, and allied health providers operate under both WHS legislation and professional registration body standards (AHPRA). While clinical staff hold professional qualifications, administrative and support staff still require workplace first aid certification.

πŸ“‹ Admin/Support StaffHLTAID011 required for non-clinical roles. Clinical staff qualifications typically satisfy this requirement.
πŸ”„ CPR RequirementAnnual CPR renewal (HLTAID009) is a common AHPRA registration condition for many clinical disciplines.
🏒 Private PracticesSolo or small group practices must ensure at least one HLTAID011-certified person is available when patients are present.
⚑ AEDAutomated External Defibrillator (AED) training strongly recommended in all healthcare settings.
REQUIRED: HLTAID009 Annual (most AHPRA-registered professions) REQUIRED: HLTAID011 (support staff)
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6. Retail & Customer Service

Retail environments are classified as lower-risk under WHS legislation, though they still carry obligations for first aid provision. With large numbers of public present, first aid capability in retail is also an important duty of care consideration.

πŸ§‘β€βš•οΈ Ratio1 trained first aider per 50 workers for standard retail environments.
πŸ“‹ QualificationHLTAID011 β€” Provide First Aid is the standard requirement for designated first aiders in retail.
🏬 Large CentresShopping centres and large-format retailers may require dedicated first aid rooms and additional first aid officers per floor or zone.
πŸ“¦ EquipmentMinimum Class A first aid kit required. First aid room required for workplaces with 200+ workers.
REQUIRED: HLTAID011 REQUIRED: HLTAID009 Annual
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7. Mining & Resources

Mining operations in Australia are subject to both WHS legislation and specific mining safety legislation (e.g., Mines Safety and Inspection Act in WA, Coal Mining Safety and Health Act in Queensland). Mining is classified as very high risk with the most stringent first aid requirements.

πŸ“‹ Minimum QualificationHLTAID014 β€” Provide Advanced First Aid typically required for mine rescue and emergency response teams.
πŸ‘₯ Crew CoverageFirst aider must be present at every working area, not just accessible. Remote mines require HLTAID013 Remote First Aid.
🚁 Evacuation PlansEmergency evacuation and medical transport plans must include first aid provisions and communication with the nearest hospital.
βš—οΈ HazmatChemical exposure training and specialist first aid for hazardous materials handling often required.
REQUIRED: HLTAID011 minimum REQUIRED: HLTAID013 (remote sites) REQUIRED: HLTAID014 (emergency teams) REQUIRED: HLTAID009 Annual
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8. Transport & Logistics

Transport and logistics operations β€” including road freight, warehousing, courier services, and distribution centres β€” carry significant physical hazards including manual handling injuries, vehicle incidents, and hazardous goods exposure.

πŸ“‹ Warehouse/DepotHLTAID011 required. Minimum 1 first aider per 25 workers given high-risk physical environment.
🚚 Long-Haul DriversDrivers transporting dangerous goods (ADG Code) must carry a compliant first aid kit and have current HLTAID011 certification.
🏭 Distribution CentresLarge DCs may require dedicated first aid rooms and multiple first aid officers across different shifts and zones.
⚠️ Dangerous GoodsSpecialised first aid training for chemical/hazardous material exposure required for relevant roles.
REQUIRED: HLTAID011 REQUIRED: HLTAID009 Annual
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9. Schools & Universities

Schools and universities in Australia must meet WHS obligations for staff as employees AND duty of care obligations for students. State education departments provide additional guidance beyond WHS minimums.

πŸ“‹ Staff RequirementHLTAID011 required for designated staff first aiders. Queensland state schools follow DoE guidelines requiring trained first aiders in each building.
🏫 Primary SchoolsAll Queensland state primary schools must have minimum 2 staff with current first aid certification at all times.
πŸŽ’ ExcursionsAt least one HLTAID011-certified staff member must accompany all excursions.
πŸŽ“ UniversitiesUniversity staff (particularly those in labs, workshops, and physical education) require current HLTAID011. Student health services maintain advanced clinical staff.
REQUIRED: HLTAID011 REQUIRED: HLTAID009 Annual RECOMMENDED: Anaphylaxis Management
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10. Sports & Recreation

Sports clubs, gyms, leisure centres, and recreation facilities fall under general WHS obligations as employers, with additional duty of care for participants. National sporting bodies (Cricket Australia, Football Queensland, etc.) also mandate first aid requirements for clubs.

πŸ“‹ Club RequirementMost state sporting bodies require minimum 1 person with HLTAID011 at all training sessions and games.
πŸ’ͺ Gyms/FitnessFitness Australia recommends all gym staff hold current HLTAID011. AED availability is increasingly mandated.
🏊 AquaticPool lifeguards hold specialised SLSA qualifications. Swim school staff require HLTAID011 minimum.
⚑ AED RequirementQueensland legislation (Public Access Defibrillation Act) requires AEDs in registered sports venues with 100+ capacity.
REQUIRED: HLTAID011 REQUIRED: HLTAID009 Annual RECOMMENDED: AED Training
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11. Office & Corporate

Office environments are classified as low-risk workplaces under WHS legislation, but still carry mandatory first aid obligations. Many corporate organisations exceed minimum requirements as part of their duty of care and health & safety culture.

πŸ§‘β€βš•οΈ RatioMinimum 1 trained first aider per 50 workers for a standard office environment.
πŸ“‹ QualificationHLTAID011 for designated first aiders. HLTAID009 CPR-only not sufficient as the sole first aid provision.
🏒 Multi-Floor BuildingsConsider 1 first aider per floor for buildings with 50+ people per floor to ensure timely response.
πŸ“¦ Kit RequirementMinimum Class A first aid kit. First aid room required once 200+ workers are on site.
REQUIRED: HLTAID011 REQUIRED: HLTAID009 Annual
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12. Aged Care & Disability Services

Aged care and disability services are regulated by both WHS legislation and the Aged Care Quality and Safety Commission (under the Aged Care Act 1997) and the NDIS Quality and Safeguards Commission. These environments carry elevated first aid requirements due to the vulnerability of clients.

πŸ“‹ RequirementHLTAID011 required for all personal care workers and support staff. Clinical staff (RNs, ENs) satisfy this through registration.
πŸ‘₯ CoverageFirst aider must be present at all times when clients are in care β€” including nights and weekends for residential facilities.
πŸ’Š MedicationMedication administration training often required alongside first aid for support workers.
🏠 Home CareNDIS support workers conducting personal care must hold current HLTAID011.
REQUIRED: HLTAID011 REQUIRED: HLTAID009 Annual

13. Industry First Aid Requirements β€” Quick Reference Table

Use this table for a fast overview of requirements across all major Australian industries. Always verify with your state WHS regulator for the most current obligations.

Industry Risk Level Minimum Qualification First Aider Ratio CPR Renewal Key Additional Requirement
Construction & TradesπŸ”΄ Very HighHLTAID0111:25 workersAnnualHLTAID013 for remote sites
Childcare & Early EdπŸ”΄ HighHLTAID012 (mandatory)1 at all timesAnnualAnaphylaxis + Asthma training
Mining & ResourcesπŸ”΄ Very HighHLTAID014 (teams)1 per work areaAnnualHLTAID013 + Hazmat first aid
Healthcare🟠 HighHLTAID011 (support staff)1 per siteAnnual (AHPRA)AED training recommended
Transport & Logistics🟠 HighHLTAID0111:25 (warehouse)AnnualDG drivers must carry kit
Aged Care & NDIS🟠 HighHLTAID0111 at all timesAnnual24/7 coverage for residential
Hospitality🟑 MediumHLTAID0111:50 workersAnnualAnaphylaxis training recommended
Schools & Universities🟑 MediumHLTAID0112+ per schoolAnnualExcursion coverage mandatory
Sports & Recreation🟑 MediumHLTAID0111 per event/sessionAnnualAED required (QLD venues 100+)
Retail🟒 LowerHLTAID0111:50 workersAnnualFirst aid room for 200+ workers
Office & Corporate🟒 LowHLTAID0111:50 workersAnnualFirst aid room for 200+ workers

14. Penalties for Non-Compliance

WHS non-compliance carries serious financial and legal consequences under the Work Health and Safety Act 2011 (and state equivalents). Category 1 offences (reckless conduct causing death or serious injury) carry up to $3,000,000 for a corporation and 5 years imprisonment for an individual.

For first aid-specific non-compliance in Queensland:

  • Failure to provide adequate first aid equipment: Up to $50,000 penalty notice
  • Failure to provide trained first aiders: Improvement or prohibition notice; escalating fines for non-compliance
  • Childcare (ACECQA): Licence suspension or cancellation; up to $22,000 per offence
  • Mining (Queensland Mines Inspectorate): Site closure orders in addition to financial penalties
Important: In the event of a workplace injury or fatality, investigators will examine your first aid provisions. Inadequate training or expired certificates significantly increase employer liability, even if the incident itself was not caused by inadequate first aid response.

βœ… Get Your Team Compliant with IRFA β€” Brisbane’s #1 First Aid RTO

IRFA (RTO 32154) delivers all courses listed in this guide β€” HLTAID009, HLTAID011, HLTAID012, HLTAID013, HLTAID014 β€” across Brisbane with 7AM early sessions, same-day certificates, and Australia’s most competitive group rates. Paramedic-qualified instructors. 60,000+ graduates.

πŸ“‹ View Brisbane Courses πŸ“ž 1300 766 298 πŸ“ Find a Location
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