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Maranoa Regional Council & Roma Government Teams
Council & Government
First Aid Training
Roma
Nationally accredited first aid training purpose-built for Maranoa Regional Council and Roma public service teams. Field crews, libraries, depots, community services — every council workplace covered. WHS compliant. Same-day certificates. On-site delivery for 8+.
RTO 32154 WHS Act Compliant Paramedic Trainers On-Site Delivery Same-Day Cert 4.9★ Google
$135Full day govt
$110ppGroups 20+
On-site8+ staff
4.9★847 Reviews
1300 766 298 · info@irfa.com.au · Mon–Fri 7AM–6PM AEST
ASQA RTO 32154
WHS Act 2011 Compliant
Paramedic Trainers
On-Site Roma Delivery
Same-Day Certificates
4.9★ · 847 Reviews
First Aid Training for
Every Council Team in Roma
Maranoa Regional Council employs workers across radically different risk environments — from the council chambers on Bungil Street to road crews in the Maranoa region's outback heat. Each has specific WHS obligations.
Administration & Council Chambers
Finance · customer service · planning · executive
Administrative staff at Maranoa Regional Council offices are subject to WHS Act first aid obligations as a low-risk workplace. The minimum is 1 HLTAID011-qualified first aid officer per 50 staff present. For the main council chamber precinct, this typically means 1–2 designated officers on each business day shift.
Customer service centres and public-facing reception areas additionally carry a duty of care to members of the public who may experience a medical emergency on the premises — making a qualified first aid officer essential during all public hours.
Minimum requirement
HLTAID011 — 1 per 50 staff · low risk classification
Field Crews & Works Depots
Roads · parks · water utilities · waste · facilities
Road gangs, parks maintenance crews, water treatment operators, and waste collection teams are classified as high-risk workplaces under Safe Work Australia guidelines. The required ratio is 1 HLTAID011 officer per 25 workers — higher than office environments — and every shift, including early morning and weekend operations, must have a qualified officer present.
For Roma region field crews working more than 10 minutes from emergency services, Safe Work Australia recommends enhanced first aid provisions. Scenarios in IRFA's council training cover the specific emergencies faced by Maranoa field crews: heat stroke in extreme western Queensland conditions, crush and entrapment from plant equipment, electrical emergencies, and remote-area 000 protocol.
Requirement
HLTAID011 — 1 per 25 workers · high risk · every shift
Libraries & Community Venues
Roma Library · halls · community centres · events
Roma Library, the Cobb+Co Museum precinct, and council community halls and event spaces are public-facing workplaces with a duty of care to visitors. WHS Act obligations apply during all staffed operating hours. For library staff and venue coordinators, HLTAID011 is the standard designation.
Community events coordinated by council — markets, festivals, community days — create temporary high-density environments where the risk of medical emergencies is elevated. Event coordinators running these activities should hold HLTAID011 with AED training, and multi-casualty triage is covered in IRFA's council-specific curriculum.
Library and venue staff
HLTAID011 — 1 per 50 · all public-hours shifts
Health & Community Services
Community care · youth services · NDIS · outreach
Council-run community care programs, youth services, and outreach teams operate under multiple compliance layers: the WHS Act, the Aged Care Quality Standards for aged care programs, and NDIS Practice Standards for disability support services. Each requires current HLTAID011 and annual CPR renewal.
For staff working with vulnerable populations — elderly residents, people with disability, at-risk youth — IRFA's paramedic trainers incorporate clinical scenarios specifically relevant to community care: managing medical emergencies in the client's home, seizure management, diabetic emergencies, and anaphylaxis response away from a clinical setting.
Community services staff
HLTAID011 + annual CPR — every worker in client-facing roles
First Aid Officer Ratios for
Maranoa Regional Council Workplaces
Safe Work Australia and WorkSafe Queensland require different ratios depending on workplace risk classification. Here's how they apply to council teams.
| Council Workplace Type | Risk Class | Officers Required | Qualification | CPR Renewal |
|---|---|---|---|---|
| Road crews, parks maintenance, waste, water utilities | High risk | 1 per 25 workers per shift | HLTAID011 | Annual — HLTAID009 |
| Council chambers, administration, finance, planning | Low risk | 1 per 50 workers per shift | HLTAID011 | Annual — HLTAID009 |
| Libraries, community centres, public halls | Low risk | 1 per 50 workers · all public hours | HLTAID011 | Annual — HLTAID009 |
| Community care, NDIS support workers | Medium risk | 1 per 25–50 workers · all shifts | HLTAID011 | Annual — HLTAID009 |
| Council events (markets, festivals, community days) | Medium–High | Assessed per event — size & hazard based | HLTAID011 + AED trained | Annual — HLTAID009 |
| Remote field crews (>10 min from emergency services) | High risk + remote | 1+ per crew · enhanced kit required | HLTAID011 | Annual — HLTAID009 |
| Childcare educators (council-run early learning) | ACECQA regulated | 1 qualified educator at all times children present | HLTAID012 | Annual — HLTAID009 |
Source: Safe Work Australia Code of Practice — First Aid in the Workplace · WorkSafe Queensland. Ratios are minimum guidelines; a formal needs assessment may require higher coverage.
Council-Specific Safety
Curriculum — What's Covered
IRFA's government training goes beyond a standard HLTAID011. Four focused modules map directly to the emergency scenarios Maranoa Regional Council teams actually face.
Core First Aid for Council Teams
The complete HLTAID011 Provide First Aid qualification — adapted with council-specific scenarios rather than generic office examples.
- CPR and AED — offices, libraries, depots, and outdoor sites
- Bleeding control, wound management, burns
- Fractures, soft tissue injury, spinal precaution
- Anaphylaxis and asthma — public space and community care
- Cardiac arrest management to ARC 2025 guidelines
- Stroke recognition (FAST protocol) in public settings
Council-specific: Scenarios include cardiac arrest in Roma Library, anaphylaxis at a community event, and falls in aged-care community programs.
Field Crew & Works Depot Scenarios
High-risk scenarios specific to Maranoa's outdoor workforce operating in extreme conditions — heat, heavy plant, and remote locations.
- Heat stroke and heat exhaustion in western QLD conditions
- Crush injury and entrapment from plant equipment
- Chainsaw and machinery lacerations — limb trauma
- Chemical and fuel exposure — burns and inhalation
- Snake and insect envenomation in remote settings
- Remote area 000 protocol and QAS helicopter coordination
Remote area focus: For crews working more than 10 min from emergency services, IRFA covers enhanced first aid provisions and when to escalate to QLD Air Ambulance.
Incident Command & Council Documentation
The administrative and communication skills council first aid officers need to close the compliance loop — not just respond, but record and report correctly.
- ICS (Incident Command System) basics for council settings
- Emergency services liaison — QAS, QFD, QPS protocols
- Incident report writing for council HR and WHS systems
- Witness statement procedures and chain of custody
- Next-of-kin notification — duty of care and privacy obligations
- Post-incident debrief and WorkSafe QLD notification requirements
Audit-ready: All records produced during training are formatted for direct submission to council WHS management systems and ASQA audit requirements.
Practical Scenario Drills
Full-scenario practicals drawn from real Maranoa Regional Council situations — not generic office examples. Assessed against HLTAID011 competency standards.
- Cardiac arrest drill — Roma Library public space
- Multi-casualty triage — community event with 3 simultaneous incidents
- Heat stroke response — outdoor works crew in summer conditions
- Entrapment injury — depot equipment scenario
- Community care emergency — client in the home setting
- Full DRSABCD assessment and 000 call under pressure
Assessment included: Written and practical HLTAID011 assessment is completed on the day. Statements of Attainment emailed before participants leave the venue.
Full-Day Training Schedule
7:00 AM to 4:00 PM
Structured for minimal operational disruption. Council teams can be trained on-site during a standard business day with session blocks allowing for operational handovers.
Council & Government First Aid Training — Full Day
On-site at your council facility or The White Bull Hotel, 43 Station Street Roma
7:00–8:30
WHS Introduction & Council Risk FrameworksWHS Act 2011 obligations for local government · First aid officer roles and ratios · Maranoa Regional Council workplace hazard profiles · Duty of care and documentation overview
8:45–10:30
HLTAID011 Core — CPR, AED & Emergency ResponseDRSABCD action plan · Adult, child and infant CPR to ARC 2025 · AED operation (training device) · Airway management · Practical mannequin assessment (individual)
10:30–10:45
Morning break
10:45–12:00
Medical Emergencies, Wounds & Public Space ProtocolsCardiac arrest · Stroke and FAST · Anaphylaxis & asthma · Wound and bleeding management · Burns · Fractures · Multi-casualty triage in public settings
12:00–1:00
Lunch
1:00–2:30
Field Crew Scenarios & Remote Area First AidHeat stroke and heat illness · Entrapment and crush · Chemical exposure · Envenomation · Remote 000 protocol · QAS helicopter coordination · Enhanced provisions for remote worksites
2:30–3:15
Incident Communication, ICS & Council DocumentationIncident Command System basics · Emergency service liaison · Incident report writing · WorkSafe QLD notification · Post-incident debrief · Privacy obligations
3:15–4:00
Practical Scenario AssessmentFull-scenario drills: Roma Library cardiac arrest · Community event multi-casualty · Field crew heat emergency · Written assessment · HLTAID011 competency sign-off · Statements of Attainment issued
Government Training Pricing
Roma & Maranoa Region
Competitive group pricing for Maranoa Regional Council and Roma public service teams. On-site delivery within 50km of Roma at no extra charge.
Group Pricing — Council Teams
Individual$135pp
8–15 staff$125pp
16–19 staff$120pp
20+ staff$110pp
On-site delivery (8+ staff)Included
All training equipmentIncluded
Compliance documentationIncluded
Same-day certificatesIncluded
Renewal reminder systemIncluded
What's included in the $135 government rate
Full-day training (7AM–4PM) covering HLTAID011 Provide First Aid, council-specific scenario modules, incident communication training, and practical assessment. All AED trainers, CPR mannequins, bandaging kits, and training materials provided. Dual certification: HLTAID011 Statement of Attainment (nationally recognised, 3 years) plus IRFA Government Safety completion record for council compliance files.
For annual CPR-only renewals (HLTAID009, 2 hours), standard pricing of $40pp applies — group rate available for council teams of 8+ renewing together.
Book Council Training — Roma
Same-day quote for groups · On-site scheduling flexibility
$135
per person · full day
Groups from $110pp (20+)
Groups from $110pp (20+)
HLTAID011 + Government Safety modules
On-site at your Roma council premises
Full day: 7:00 AM – 4:00 PM
Same-day SOA — valid nationally 3 years
Audit-ready WHS documentation provided
or email us a quote request
Email Quote Request IRFA — Immediate Response First Aid
60,000+Students Trained
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RTO32154ASQA Registered
4.9★Google Rating
Why Maranoa Regional Council
Trains with IRFA
Paramedic Trainers — Not Instructors
Every IRFA session is delivered by a qualified paramedic with QAS or hospital emergency experience. For council field crews facing heat stroke, entrapment, and remote-area emergencies, the trainer's real-world experience is what makes the content credible and transferable.
WHS Act 2011 Compliance — Audit Ready
IRFA's government training is structured around the WHS Act's first aid obligations for local government. Council HR and WHS managers receive attendance registers, SOA copies, and renewal tracking documentation formatted for council audit systems and WorkSafe QLD requirements.
On-Site Delivery Across the Maranoa Region
For council teams of 8+, IRFA delivers at your depot, library, council chambers, or community venue at no extra charge within 50km of Roma. Remote delivery beyond 50km available with minimal travel arrangement. No staff travel time lost — training happens where your team works.
Western Queensland Scenario Expertise
IRFA's council training is not a generic metropolitan course adapted for regional delivery. The field scenarios — heat stroke in extreme outback conditions, remote-area 000 protocol, envenomation management, QAS air ambulance coordination — reflect the actual risk environment of the Maranoa region.
Certificate Tracking & Renewal Reminders
IRFA tracks certificate expiry dates for trained council teams and provides renewal reminders before HLTAID011 (3-year) or HLTAID009 CPR (annual) lapses. A council team with lapsed certificates creates a WHS compliance gap — IRFA's system closes that risk proactively.
Flexible Scheduling for Council Operations
Works depot shift schedules, library operating hours, community services rosters — IRFA coordinates with council operations managers to schedule training that minimises service disruption. Multiple sessions across different days or shifts can be arranged for large teams requiring staggered delivery.
What Roma & Maranoa Region Organisations
Say About IRFA
★★★★★
"We organised council-wide HLTAID011 training for 24 staff across our depots and admin office. IRFA came on-site and ran two consecutive sessions in a single day. The field crew scenarios — heat stroke, machinery injuries — were directly relevant to our Maranoa works environment. Compliance documentation was excellent for our WHS audit."
G
Gavin M.
WHS Coordinator · Maranoa Regional Council · Group HLTAID011
★★★★★
"Our Roma Library staff needed HLTAID011 and annual CPR renewals. IRFA delivered on-site on a day we had no public programming. The trainer was a working paramedic — the cardiac arrest scenario in a library setting was exactly what our team needed to feel confident. Certificates on the same day."
D
Dianne R.
Branch Manager · Roma Library · Group training
★★★★★
"IRFA trained our community care team in Roma — 12 staff working with elderly and disability clients across the Maranoa. The community care scenarios (in-home emergencies, managing clients with complex needs) were far more relevant than what we'd had from previous providers. Annual CPR renewals booked through IRFA permanently now."
C
Christine B.
Program Manager · Roma Community Services · Mixed group
★★★★★
"Queensland government department — we needed HLTAID011 for 16 field-based staff operating on remote properties west of Roma. IRFA's remote-area content was genuinely useful: QAS helicopter coordination, enhanced kit requirements for worksites beyond 10 minutes from emergency services. The group rate was significantly below what we'd been paying."
A
Andrew T.
Regional Manager · QLD Government Dept · Remote field team
Frequently Asked Questions —
Roma Council & Government Training
Call 1300 766 298 for anything not covered here.
WHS Compliance
Under the Work Health and Safety Act 2011 (Qld), Maranoa Regional Council — as an employer — must provide adequate first aid equipment, trained first aid officers, and appropriate facilities at every worksite. The required qualification for all designated first aid officers is HLTAID011 Provide First Aid.
Required ratios differ by workplace type:
- Road crews, parks, water utilities, waste (high risk) — 1 officer per 25 workers per shift
- Administration, libraries, customer service (low risk) — 1 officer per 50 workers per shift
- Council-run childcare and early learning — HLTAID012, not HLTAID011
All HLTAID011 officers must also renew HLTAID009 CPR annually. IRFA's $40 CPR renewal is the most cost-effective option for council CPR renewal cycles.
Under the WHS Act 2011 (Qld), failure to provide adequate first aid can result in:
- Improvement notices from WorkSafe QLD requiring immediate rectification
- Category 3 offence fines up to $100,000 for organisations, $20,000 for individuals
- In the event of a serious injury, potential prosecution under the Category 2 provisions ($1.5M for organisations)
- Adverse outcomes in WorkCover claims where inadequate first aid contributed to injury severity
For councils, the most common trigger is a WorkSafe QLD site visit or audit following a workplace incident that reveals lapsed or missing first aid certificates. IRFA's same-day certificates allow a compliance gap to be closed on the day of training.
Delivery & Scheduling
Yes — for 8 or more staff, IRFA delivers HLTAID011 and HLTAID009 on-site at any Maranoa Regional Council facility at no extra charge within 50km of Roma. Council chambers, works depots, Roma Library, community centres, and outdoor works locations have all hosted IRFA training sessions.
For remote delivery beyond 50km, IRFA can arrange travel with minimal additional cost. Contact 1300 766 298 for a remote delivery quote covering your specific location in western Queensland.
Yes — IRFA regularly delivers mixed-group sessions covering staff from different council departments in a single day. For example, a session of 16 staff might include depot workers (high-risk scenarios), library staff (public space scenarios), and administration (office cardiac arrest scenarios). Each participant receives the same HLTAID011 qualification, but practical scenarios are drawn from their specific work environment.
If some staff require HLTAID012 (council-run childcare educators) rather than HLTAID011, mixed-qualification sessions can be arranged — contact us to discuss.
Pricing & Certification
- Individual (full day, HLTAID011 + government modules) — $135pp
- Group 8–15 staff — $125pp
- Group 16–19 staff — $120pp
- Group 20+ staff — $110pp
- Annual CPR renewal only (HLTAID009, 2 hours) — $40pp individual · group rates on request
On-site delivery is included for groups of 8+. All training equipment, documentation, and same-day SOAs are included in the price.
HLTAID011 Provide First Aid is valid for 3 years. However, the CPR component — HLTAID009 — must be renewed annually. Most council WHS policies align with the Australian Resuscitation Council recommendation of annual CPR renewal.
IRFA tracks renewal dates for all trained council staff and sends reminder notices before certificates lapse. For annual CPR renewal cycles, IRFA's HLTAID009 at $40 is the most cost-effective compliant renewal available in western Queensland — group rates available for council teams renewing together.
Delivery Area —
Roma, Maranoa & Western Queensland
IRFA delivers government and council first aid training across the Maranoa region. On-site within 50km of Roma at no extra charge.
Roma Township
On-site at council chambers, depots, Roma Library, community centres, and all Roma council facilities. Alternatively, The White Bull Hotel (43 Station Street) is available as the IRFA Roma venue.
Maranoa Region
Mitchell, Injune, Surat, Wallumbilla, and surrounding communities. Flexible scheduling to cover multi-site council operations across the Maranoa LGA with minimal service disruption.
Western Queensland
Mobile delivery with all training equipment supplied to remote government sites and stations beyond 50km from Roma. Regional and remote pricing available — contact us for a quote.
Ready to Train Your Maranoa Council Team?
WHS-compliant first aid training for every council workplace. Paramedic trainers. On-site delivery. Audit-ready documentation. $135pp — group rates to $110pp for 20+.
RTO 32154 WHS Act Compliant Paramedic Trainers On-Site Delivery Same-Day Certificate Audit-Ready Records Roma & Maranoa