HLTAID011 Provide First Aid

HLTAID009 is "Provide CPR" - a 2-hour course covering only CPR and basic life support techniques.

HLTAID011 is "Provide First Aid" - an 8-hour comprehensive course that includes HLTAID009 plus injury management, emergency conditions, wound care, burns, fractures, and environmental emergencies.

Think of HLTAID009 as a subset of HLTAID011. If you complete HLTAID011, you automatically receive both certifications.

HLTAID011 certification is valid for 3 years from the date of issue.

However, the CPR component (HLTAID009) requires an annual refresher course to maintain workplace compliance. Many employers require annual CPR updates even if your HLTAID011 hasn't expired.

Recommendation: Complete annual CPR refreshers and renew your full HLTAID011 every 3 years.

No prerequisites required! HLTAID011 is designed for complete beginners.

Minimum requirements:

• Age 14 years or older
• Basic English language skills (Year 9 level)
• Physical ability to perform CPR on the floor for 2 minutes
• Ability to kneel and perform rescue breathing

The course is structured to teach you everything from scratch, with experienced instructors guiding you through each skill.

HLTAID011 has a 94% pass rate, so failure is uncommon with proper attendance and participation.

If you don't demonstrate competency:

• You'll receive additional coaching and practice time
• Instructors will work with you to identify areas for improvement
• You can reattempt practical demonstrations on the day
• If needed, you can return for additional training at no extra cost

Note: This is competency-based training, not pass/fail. The goal is to ensure you're confident and capable of providing first aid.

Yes, absolutely! HLTAID011 is part of the nationally recognized Health Training Package and is regulated by the Australian Skills Quality Authority (ASQA).

Recognition includes:

• All Australian states and territories
• Government agencies and departments
• Private employers across all industries
• Educational institutions
• Professional registration bodies
• International recognition in many countries

Your certificate will be accepted anywhere in Australia and many overseas locations.

HLTAID011 requires face-to-face practical assessment - you cannot complete it entirely online.

Training format options:

• Full face-to-face: Complete theory and practical in one day (most popular)
• Blended learning: Online theory + face-to-face practical assessment
• Workplace training: On-site delivery for groups of 5+

Why face-to-face is required: You must demonstrate physical skills like CPR, recovery position, bandaging, and emergency response techniques that cannot be assessed online.

What's included in your course fee:

• All training materials and handbooks
• Use of manikins and practice equipment
• Bandages and first aid supplies for practice
• Certificate upon successful completion
• Refreshments (varies by venue)

What to bring:

• Photo identification (driver's license or passport)
• Comfortable clothing you can move in
• Closed-toe shoes (for safety during practical exercises)
• Water bottle and snacks
• Pen for written activities

Our HLTAID011 pricing:

• Standard price: $110 (RRP elsewhere: $185)
• You save: $75 per person
• Group discounts: Additional 10% off for 5+ people

Why we can offer lower prices:

• High volume training - we run more courses than most providers
• Efficient operations and streamlined processes
• Direct booking system reduces administrative costs
• We believe life-saving skills should be affordable and accessible

What's included: Same high-quality training, materials, and nationally recognized certification as expensive providers.

Certificate delivery timeline:

• Digital certificate: Emailed within 24-48 hours of successful completion
• Hard copy certificate: Posted within 5-7 business days
• USI (Unique Student Identifier): Required for certificate issue - we can help you obtain one

Digital certificates are legally equivalent to hard copies and are accepted by all employers. Many people prefer digital certificates for faster access and easier storage.

Lost certificate? We can reissue digital copies immediately and hard copies for a small administrative fee.

Flexible booking policy:

• Free rescheduling: Up to 48 hours before course start time
• Cancellation: Full refund if cancelled 7+ days in advance
• Emergency situations: We'll work with you to find a solution
• No-show: Course fee is forfeited, but we may offer credit toward future training

How to reschedule: Call 1300 766 298 or email us with your booking reference. We have courses running daily, so finding a new date is usually easy.

Weather or emergency cancellations: If we cancel due to circumstances beyond our control, you'll be automatically rescheduled with full fee credit.

HLTAID011 is designed to be inclusive and accessible. We welcome participants with disabilities and health conditions.

Reasonable adjustments we can provide:

• Modified assessment methods for physical limitations
• Additional time for completion
• Alternative demonstration techniques
• Written or verbal assessment options
• Accessible venues and equipment

Please contact us before booking to discuss your specific needs. Our trainers are experienced in adapting the course while maintaining the integrity of the learning outcomes.

Note: Some workplace requirements may specify particular physical capabilities, but this doesn't prevent you from gaining the qualification.

HLTAID011 vs other first aid qualifications:

Why choose HLTAID011? It's the most comprehensive and widely accepted first aid qualification, suitable for all industries and situations.